Privacy Policy

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

• Email address
• Name (if provided)
• Payment information (processed securely through our payment providers)
• Usage data and preferences

1.2 Chat Data

• Messages sent to AI models
• AI-generated responses
• Usage patterns and interaction history

2. How We Use Your Information

We use collected information for:

• Providing and improving our services
• Processing payments and managing credits
• Sending service updates and notifications
• Analyzing usage patterns to improve user experience
• Training and improving AI models (with anonymized data)

3. Data Storage and Security

We implement various security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Strict access controls for employee access to user data
• Regular backups and disaster recovery procedures

4. Data Sharing and Third Parties

We may share your information with:

• AI model providers (for processing chat requests)
• Payment processors (for handling transactions)
• Analytics services (with anonymized data)
• Law enforcement (when legally required)

5. Your Rights and Choices

You have the right to:

• Access your personal data
• Request deletion of your data
• Export your chat history
• Opt-out of marketing communications
• Update or correct your information

6. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain user sessions
• Remember preferences
• Analyze usage patterns
• Improve service performance

7. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

8. Changes to Privacy Policy

We may update this privacy policy periodically. Users will be notified of significant changes via email or service notifications.

9. Contact Information

For privacy-related questions or concerns, contact us at:

Email: support@chatgbt.pro